To balance the cost of bandwidth and storage while providing various featuresĪnd overall site performance for our users To clarify, compression on our site is a general feature that we use in order We deserve an apolyge! So instead you said.
Photos that were already there before your site decided to compress.how can we upload the 2,599 photos again, that takes time. The fact is that Photobucket has destroyed our photos by compressing it and also the time we had put into the photos for people to see in best quality.
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We do not want our photos to be compressed by Photobucket, that's why we got the PRO ACCOUNT.we paid for it.that's what you advertise for your PRO ACCOUNT.THAT WE CAN UPLOAD UP TO 5MB.IS THIS FALSE ADVERTISEMENT? This means that the Folders content was changed. This way we saw that "ALL THE FOLDERS WITH FILES" showed a MODIFIED TIME and DATE between 4:42am - 4:46am on August 5, 2009. we checked on "Uploading with FTP" with which we accessed the content in our photobucket account. We keep a record of all our files that are in photobucket.
Yesterday Aug 5, when we started to detect this loss of quality, looking at our images in the photobucket site, we knew right away that something was wrong and confirmed it by comparing and seeing that the files size was nothing like the original files that we had put in photobucket. Our 2,600 files were compressed to a very low quality "high compression" all at the same time. Our files have never been changed by Photobucket since Feb 2008, until yesterday August 5, 2009. All your reasoning does not make any sense to us since we had never had a problem before and here is why. After the upload we always check and we see in the "image info" of photobucket, that the "file size" remained exactly the same of the one that we uploaded. The files that we have been uploading has always been in its best quality but always under this limit of 5MB but never to a compress size that ruins the quality of our photo. In the uploading settings we have always chosen the maximum file size up to 5MB. We have been uploading files since Feb 2008 to our Pro Account. Photobucket changed the original compression of all our jpg files. I thank you for your respond, but we simply don't understand why you are giving us this answer that does not clarify anything for us.We know what photobucket has done and we have proof. They said that with a pro account you can upload up to 5mb.so they lie.we don't even upload up to 3mb.I am glad other people are seeing the reduction of quality in their photos and it would be a good idea to write them an email.I did.and I was mad.this is what I wrote according to the answer they gave me: we are so displeased, since we had so much work with the photos, because we wanted people to see our photos with decent quality.
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2mb to 200kb and so on.completely destroyed our photos.so I wrote an email asking for explanation.since my husband knows a bit more how to find out when our files were modified.he checked and all was started Aug 5, 2:00am.and every 2 to 3 days after that for every new photo we put on the photobucket. I couldn't believe my eyes.I though I needed a new pair of glasses.until my husband notice the difference in the original size file that we had pressed to 1/4 or more.such as for example 800kb. Is this a Photobucket error.is anyone else having this problem?
But this has lasted for days.and because only some pictures are affected while others aren't.it's really confusing me.ĭoes anyone have any idea what the problem might be? Maybe an error or something, because I can recall having this happen before.and after a couple hours the pictures looked normal again. I noticed this about 2-3 days ago, and figured it had something to do with Photobucket. Then I came back an hour or two later and they were freaking blurry again! What the.!? I even deleted the blurry photos, uploaded them fresh with new names, and they looked great. Some of the pictures that aren't blurry are actually a HIGHER KB than the ones that are blurry. I'm no where near the account limit, and all the pictures are uploaded with the same settings and always under 1MB. It's here and there.but it's annoying because I keep a small portfolio on Photobucket, so the details of the photos matter and they're literally so blurry now I can't see any details at all. Which is surprising to me because I keep everything under 1MB, and that's what I have it set up for. I noticed that some of the photos on my account have DRAMATICALLY changed in quality. Okay, so I'm having some major issues with Photobucket that I can't figure out.
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